Reference

Privacy terms for your account

Your account data, wallet activity and device signals are handled under this Privacy Policy before you enter Dragon Tiger, Fortune Mouse or any other lobby area where local…

DANAOVOGoPayQRISAccount security
bintangtoto Privacy terms for your account
CONTACT ROUTES

Privacy help through live channels

Fast privacy support matters when you need to correct a phone number, check a login record or ask why a document was requested. Our service desk is available every day from 09:00 to 23:00 WIB through live chat and email. For privacy matters, include your registered username, last wallet method and the date of the issue so we can locate the right account record without asking for extra private details.

Team online

Live chat

Use live chat from the account menu when you need a quick privacy check. We may ask for your username and recent login date, but we will not ask for your DANA, OVO, GoPay or QRIS PIN.

Email request

Send privacy requests by email when you need a written record. Include the account email, username and the privacy action you want, such as correction, access to stored data or removal of an outdated contact detail.

Account menu

Open your profile area to update basic details before contacting support. If a field is locked after wallet use, message us with the changed detail and we will explain the verification step needed.

SECURE HANDLING

Data controls around your wallet

Privacy is part of how we run the account, wallet and lobby experience, not a separate promise hidden away.

Account data

We store registration details, username records, contact fields and login timestamps so your account can be identified when you ask for help. You can request a correction when a name, email or phone detail is wrong.

Payment records

DANA, OVO, GoPay and QRIS references are kept to match wallet actions with your account history. We use those records for verification, dispute checks and privacy requests tied to a specific payment time.

Cookie choices

Cookies help keep your session active and remember basic site settings. If you clear browser data, you may need to sign in again, confirm your device and repeat a security check before account pages load.

Game-session records

When you open Dragon Tiger, Rocket Crash, Bingo or Fishing God, we record session references linked to your account. These records help us answer privacy questions about activity history without exposing another account.

Retention checks

We keep account and wallet records only for operational, security and legal needs. When a record is no longer required, we aim to remove it or reduce it so it no longer identifies you directly.

Change requests

You can ask us to correct, view or review stored account details through live chat or email. We verify the request first so another person cannot change your profile or receive your privacy file.

Questions about your privacy rights

These answers cover the privacy questions we receive most often from Indonesia account holders before and after registration. They explain what data we collect, how payment references are handled, how cookies affect device access and how to reach us if you want a privacy action recorded against your account.

We collect registration fields such as username, contact details, login records and security signals. We also keep wallet references and game-session records so we can identify your account when you request support or privacy changes.

No. We record payment references needed to match wallet activity, but we do not ask for your wallet PIN in chat, email or forms. If anyone asks for it, contact our support team immediately.

Contact live chat or email with your username, registered contact detail and the field you want corrected. If the change affects wallet checks, we may ask for verification before updating the profile record.

Cookies help us keep your login active, remember basic settings and detect unusual account access. If you block or clear cookies, you may be asked to sign in again and confirm the device.

Yes. Send a privacy request through email or live chat and tell us what account data you want to access. We verify identity first, then provide the relevant record where local law permits.

We keep wallet and session records for operational, security and legal reasons. When those reasons no longer apply, we aim to remove the data or reduce it so it cannot identify you directly.

Use live chat from 09:00 to 23:00 WIB for urgent checks, or email us when you need a written privacy record. Include your username, contact detail and the date connected to the issue.